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Ask a Question
Your support issues can be directed to us using one of the methods described below.
All of our customers receive general product support with their purchase of RC-WinTrans
which is dealt with on a first-come-first-serve basis.
We prefer that support requests be submitted to us through our support e-mail address as this is more efficient for
purposes of internal routing and processing.
- E-mail: support@schaudin.com - E-mails can be sent to our technical support team. Please provide all relevant information and questions so that we can promptly address your request.
- Phone: +49 (0) 6071 951706 - In addition to online support, we also provide complementary telephone support for our English- and German-speaking customers. Our phone support hours are 10am - 5pm Middle European time (GMT + 1).
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Documentation
Schaudin.com provides complete product information and documentation on the Web.
Downloads
See our download area for product updates.
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Support requests from customers who have purchased one of our customer
service support packages will be given priority.