Ask a Question
Your support issues can be directed to us using one of the methods described below. All of our customers receive general product support with their purchase of RC-WinTrans which is dealt with on a first-come-first-serve basis.

We prefer that support requests be submitted to us through our support e-mail address as this is more efficient for purposes of internal routing and processing.
  • E-mail: support@schaudin.com - E-mails can be sent to our technical support team. Please provide all relevant information and questions so that we can promptly address your request.
  • Phone: +49 (0) 6071 951706 - In addition to online support, we also provide complementary telephone support for our English- and German-speaking customers. Our phone support hours are 10am - 5pm Middle European time (GMT + 1).
Documentation
Schaudin.com provides complete product information and documentation on the Web.
Downloads
See our download area for product updates.
Support requests from customers who have purchased one of our customer service support packages will be given priority.