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Home » RC-WinTrans Support » Script error on Windows 8.1

For support issues and specific questions related to RC-WinTrans' use, features and functions.
05.11.2013 13:19:04

jmv
jmv
Posts: 18
When we open RC-Wintrans 9.2 and 9.3 on Windwos 8.1, there is a "Script Error" during the start page loading.
This error occurs for each HTML UI page with a "RCWintrans.application" call.
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05.11.2013 22:27:08

Support
Support
Administrator
Posts: 213
Hello jmv,

1. V9.3 and V9.2 Installed on Same Machine
---------------------------------------------------
You should only have one RC-WinTrans 9 installed!
There are many RC-WinTrans COM objects that are registered by the setup but these objects can only be registered once
(for only one RC-WinTrans installation).
The objects will be registered for the RC-WinTrans 9 that was installed last.
Your installation: The COM objects are located and used in the RC-WinTrans 9.3 folder (when you have installed V9.3 after V9.2).
In starting RC-WinTrans 9.2 the components from RC-WinTrans 9.3 will be used (when you have installed V9.3 after V9.2).


2. HTML Script Error: "An error has occurred in the script on this page".
----------------------------------------------------------------------------------
Background:
The "Start Page" is an HTML page opened in Internet Explorer (ActiveX control).
The "Start Page" contains an "RC-WinTrans" ActiveX control and uses Java script.

I see the following possible reasons:

a) The problem may exist because you have installed both V9.3 and V9.2. The "RC-WinTrans" ActiveX control
is registered for one of the two installations.
HTML page: Line 107 (script code, "RCWinTrans" is an ActiveX control)
Set Workspace = RCWinTrans.Application.Workspace

Question: Your image shows the error for RC-WinTrans 9.2. What happens when you start RC-WinTrans 9.3?

b) The problem could also be that using the RC-WinTrans ActiveX control in the script of the HTML page is not allowed
(security setting?).


>> This error occurs for each HTML UI page with a "RCWintrans.application" call.

Yes. Each HTML UI page is using an "RCWinTrans" ActiveX control.
Each has the same problem- the "RCWinTrans" ActiveX control fails to be used.


Regards,
Support, Schaudin.com
.
edited by Support on 20.11.2013
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20.11.2013 19:09:25

awang
awang
Posts: 4
Hi!

I also run into the same problem since installing 8.1 upgrade. I only have v9.3 installed on my machine. I can still load my projects after seeing this script error message. But I am not able to output anything into the Excel file. Any solution?

Thanks!
Amber
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20.11.2013 22:58:35

Support
Support
Administrator
Posts: 213
Hello Amber,

it will take until next week (Nov. 25) before we will have the first results for this problem under Windows 8.1.

In the meantime you can skip the "Start Page" to at least avoid the script error when starting RC-WinTrans.
Use:
"Tools" | "Options" | "User Interface" tab
Uncheck the option "Show Start Page".

We do not have a workaround for the integrated Excel import/export other than switching to the MS Excel
Import/Export Add-On; however this add-on is not included with your RC-WinTrans.

Please wait until we have results for Windows 8.1.

Regards,
Support, Schaudin.com
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21.11.2013 20:07:15

awang
awang
Posts: 4
Thanks! I'll keep an eye out for the fix then.
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21.11.2013 22:25:17

Support
Support
Administrator
Posts: 213
Hello Amber,

the RC-WinTrans ActiveX control may not have been registered on your system (by the RC-WinTrans setup).
I have a small program to check this.
Please download "RWTObjectsTest.zip" and start RWTObjectsTest.exe with "Run as administrator".
Command button: "Check available...".

When the control is not registered then the RC-WinTrans application itself also may not be registred.
...but first check the control please.

Regards,
Support, Schaudin.com
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21.11.2013 22:38:39

awang
awang
Posts: 4
Hi! Thanks for the follow up!


I ran the exe file. The result for "Check available" is good. The prompt says "Ok. RC-WinTrans ActiveX is available." Then I press the Register button. No luck for this one though. The prompt says "Error! Fail to register RC-WinTrans Active X Control." Let me know if I need to do anything else.

Thanks!


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21.11.2013 23:17:20

Support
Support
Administrator
Posts: 213
Thank you. When it says that the ActiveX control is registered then it is OK.
Registering may fail because you do not have started the program with "Run as administrator". It is not necessary to register the control again.

Please wait for our Windows 8.1 results.

Regards,
Support, Schaudin.com
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22.11.2013 08:56:04

jmv
jmv
Posts: 18
Hi,
I have the same behaviour than Amber: "RC-wintrans ActiceX Control is available". BTW, as I already wrote, I moved the script from "ExportToExcel.htm" to a macro, and I'm able to run it (I have an issue with the import!)
As I explained in the email, it's probably a new security feature blocking unsigned activeX control in a html page.
Let me know if you need more infos and don't hesitate to ask me more feedback
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25.11.2013 11:00:57

Support
Support
Administrator
Posts: 213
Hallo jmv,

thank you.
I want to send you a new version of our "Excel Import/Export" add-on next. Please use this add-on.
You can do the same with this add-on as with the integrated Excel solution.

Regards,
Support, Schaudin.com
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25.11.2013 16:03:10

awang
awang
Posts: 4
Hi,

Can you also send me this Excel add-on? Thanks!

Amber
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