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Support - all messages by user

06.10.2015 10:53:42
Topic:
Error when open project

Support
Support
Administrator
Hello Blade_tm,

> Before i updated my system from win 8.1 to win 10 RC-WinTrans works properly.
>
You should install RC-WinTrans newly. Deinstall RC-WinTrans first using the Windows "Remove Program".

The problem may that the MS database stuff (ADO) or the MS XML4 ist not properly available any more.
Both is used by RC-WinTrans and included in the setup of RC-WinTrans. This common Micrososft components will
be updated when installing RC-WinTrans newly -- I hope so.

Regards,
Support, Schaudin.com
07.10.2015 12:59:29
Topic:
Error when open project

Support
Support
Administrator
I*'ve sent a "Test"-project to you (your email addr).
Please try to open this project.

Support, Schaudin.com
20.11.2015 13:43:42
Topic:
RWTCmd error code

Support
Support
Administrator
> ...seems is that any calls of RWTCmd does not have /a or /keepalive arguement >
>
This is possible. Not using /a then RC-WinTrans is closed and started again (as COM server) for the next command from RWTCmd.exe.
Closing RC-WinTrans takes time to free all COM objects and to free the .NET Garbage Collection (GC). It depends on the size of
a project how long it takes to free all. RWTCmd is fast to call the next command and to start RC-WinTrans again -- before all objects are released from the previous command (previous use of RC-WinTrans).

Try: Use "Wait"/"Sleep" before calling RWTCmd for the next command. For very large projects it can take up to 1-2 minutes
until the GC is cleared and all COM objects are released -- it depends. Try it with a "Wait" of 15 sec..

Regards,
Support, Schaudin.com
24.11.2015 11:11:22
Topic:
Problem with NETFilesConverter.macro file

Support
Support
Administrator
Hello jbronka,

three questions:
.
1. " ... 'NETFilesConverter.macro' is destroyed "
How does this looks like? Is the macro file deleted/removed?

2. " ...killing RCWinTrans10.exe file "
What do you do when "killing" RC-WinTrans? How?

3. "... because usage of automation mode "
What is your "automation mode"?
Command line? Using RC-WinTrans as COM server from e.g. a C# application? Other?

Regards,
Support, Schaudin.com
edited by Support on 24.11.2015
24.11.2015 11:40:07
Topic:
RWTCmd error code

Support
Support
Administrator
.
> introduced since RCWinTran9 where it is no longer possible to to start parallel operations (2 calls from
> batch mode in the same time). It is not possible becasue automation server in which RCWinTrans is working
> is started in UI mode (1 instance).
>
This is true.
Only (1) one instance of RC-WinTrans is started/used. And: (2) RC-WinTrans is started (as COM server) as
normal application (UI mode).

(2) UI mode: We cannot change this. RC-WinTrans must be started and used as COM server (as UI application).
(1) One instance: We will strive to solve this for the next service release (February/March 2016).

Regards,
Support, Schaudin.com
24.11.2015 18:27:52
Topic:
Problem with NETFilesConverter.macro file

Support
Support
Administrator
.
1.
> NETFilesConverter.macro size is significantly bigger than orginal, ...
>
RC-WinTrans updates a VBA Reference in the NETFilesConverter.macro file. Usually this increases the size of macro file a little bit.
But: The file is not demaged.

You can avoid this...
a) set the file attribute of the "NETFilesConverter.macro" to "Read-only".
or
b) remove/delete the macro file .\RC-WinTrans 10\Add-Ons\VBAReferenceCheck.macro

2.
> ... [of time of closing is too long])
>
Wait. It takes some seconds (it depends, 10-60) until the .NET Garbage Collection will and has released all objects.
There are very many .NET objects and COM objects allocated and used by RC-WinTrans.

A kill process should not be necessary.

Regards,
Support, Schaudin.com
edited by Support on 24.11.2015
27.11.2015 21:41:39
Topic:
RWTCmd.exe hanging with /UpdateAll - Case 2

Support
Support
Administrator
Hello Greg,

we (Schaudin.com) are not using Microsoft TFS Build and we are not testing RC-WinTrans with/for Microsoft TFS Build.

I have checked the informations you have posted. I'm very sorry about but we cannot help.

Regards,
Support, Schaudin.com
15.05.2016 14:08:47
Topic:
XML parser inserting English

Support
Support
Administrator
.
Yes. This is correct.
Support, Schaudin.com
17.05.2016 22:14:48
Topic:
Error: data file is not initialized

Support
Support
Administrator
Hello,

the most usual reason...

Windows 8 and 10: Check if the .NET Framework 2.0 is active to use. It is a Windows Feature which must be "Turn On".
"Control Panel" | "Programs and Features" | "Turn Windows feature on or off"
. enable/check the feature ".NET Framework 3.5 (includes .NET 2.0 and 3.0)"


Regards,
Support, Schaudin.com
18.05.2016 11:48:50
Topic:
Error: data file is not initialized

Support
Support
Administrator
> Our software also uses the ".NET Framework 3.5 (includes .NET 2.0 and 3.0)" feature so I guess they may already have it turned on
>
Yes.

> (by the way can get your installer to turn it on for you)
>
I don't know at the moment. It is turned on that .NET 2.0 is required -- this is checked at least.


Q: Have you send the/a .fsmdb database file to your translator?

Regards,
Support Schaudin.com
18.05.2016 12:31:00
Topic:
Error: data file is not initialized

Support
Support
Administrator
This can be the reason...
zip file: Your translator must extract the .fsmdb file out or the zip file. Open the .fsmdb database file not inside the zip file


Thank you for the Installer infos.

Regards,
Support, Schaudin.com
20.05.2016 11:17:25
Topic:
Error: data file is not initialized

Support
Support
Administrator
.
Can you send me the .fsmdb database file you've sent to your translator?

-> support@schaudin.com Subject: "Error: data file is not initialized"


Please try:
Open one of the sample projects to see if this works:
"View" | "Samples Page" | -> open one of the samples listed


Support, Schaudin.com
edited by Support on 20.05.2016
20.07.2016 22:46:39
Topic:
Not all strings exported to Excel

Support
Support
Administrator
Hello!


The property type "Hint" is not known to RC-WinTrans as translatable string. See the "Type" column: "Unknown"


ToDo: Set "Hint" as of type "Text" or "Tooltip".
Use " Project" | "Custom .NET Properties ...". In the "Custom Types" dialog select "Hint" and set the "Resource tpye" as "tooltip". Ready.

Then a "Hint" property can be exported to Excel.


Regards,
Support, Schaudin.com
edited by Support on 20.07.2016
01.08.2016 13:37:20
Topic:
Error (305)

Support
Support
Administrator
Hello Stefano,

the data for pt-BR will be lost but the project you can continue to use.

To Do:
- open the project and delete the language pt-BR.
- reopen the project
- add the language pt-BR newly
- import the data for pr-BR from an older keeed project or import
the data form a translated pt-BR rc file.



> Occasionally - like every hour or so - Wintrans would exit with an error but, nuisance aside, I have always been able to resume my work...
>
The size of the project's file (the data loaded into memory) may cause this problem when you working (opening/accessing )
more the one target language during one RC-WinTrans session. RC-WinTrans loads all data (for a language opened/used)
into memory. All (non-used) data (and COM objects) in memory are cleared (by the .NET garbage collection)
not before RC-WinTrans is closed.


Support, Schaudin.com
edited by Support on 01.08.2016
11.08.2016 17:44:24
Topic:
Can't get .NET previews in editor

Support
Support
Administrator
Hello,

DevExpress controls are often not shown in WYSIWYG or not shown at all (a dummy control is shown instead).

One reason is that not all properties of a DevExpress control are available for the RC-WinTrans .NET editor or a certain control is not configured (an RC-WinTrans configuration file) to be known for RC-WinTrans. RC-WinTrans creates a control out of the data saved in the RC-WinTrans project database -- not out of the RESX file directly. Which data are taken into the project database is configurable. At least it is configured the .NET standard controls can be translated/localized and can be shown in the editor.

An other reason can be that the required DevExpress assemblies (DevEx. library DLLs) are not available, or cannot be found or loaded by RC-WinTrans.


> Is it possible that this release (2015) of VisualStudio/DevExpress is not supported by WinTrans 10.2?
>
This can be true for a DevExpress control. Not in general for DevExpress controls.
If you want you can send us your RESX file and we will check it. Set it to: support.schaudin.com



Regards,
Support, Schaudin.com
11.10.2016 11:28:18
Topic:
Multiple Errors and Corruption of rc-wintrans

Support
Support
Administrator
Hello Greg,


> So three questions arise :


1.

> is there additional debug other than the log file ? e.g. the rcwintrans output going to log, e.g. Error (95) The file is read only...
>
No. No additional debug/error informations.


2.
> Does /IsProjectUpTodate need the arguments ? Without this will it update all projects ?
> The help has () around the arguments, so I am not sure if these are optional.
>
Yes. The argument "TargetLangCode" is required.
There is no options to get the information for all target languages at once.



3.
> suggestions to make our system stable ?
>
RC-WinTrans uses a large number of COM objects. At least one COM object for each translation unit.
The memory use and the used COM objects increases proportionally with each target language prcessed/load
within one RC-WinTrans session. Most COM objects are not released until the .NET garbage collection (GC)
clears the GC when RC-WinTrans is closed.

Suggestion:
Process only one language at a time/session.
For the command /UpdateAll and /WriteAllTargetFiles do not use /a so RC-WinTrans is closed after the command.
Maybe it is necessary (or a good idea) to wait (delay) a while (e.g ~1 min. it depends) to give the .NET GC the time
to free the memory and therefor to release the COM objects before running the commands for the next target language.

Example :

rem Update for all languages
rem do not use /a so RC-WinTrans is closed when the command is done.
/UpdateAll
rem Wait/delay before the next command will start RC-WinTrans again
-------------------------------------------------------------------------------------------------

rem Japanese -- /WriteAllTargetFiles
rem do not use /a so RC-WinTrans is closed when the command is done.
/WriteAllTargetFiles projfilename ja
rem Wait/Delay ~1 min., the next command will start RC-WinTrans again
--------------------------------------------------------------------------------------------------

rem Chinese -- /WriteAllTargetFiles 9
rem do not use /a so RC-WinTrans is closed when the command is done.
/WriteAllTargetFiles projfilename zh-chs
rem Wait/Delay ~1 min, the next command will start RC-WinTrans again
--------------------------------------------------------------------------------------------------


Regards,
Support, Schaudin.com
edited by Support on 11.10.2016
31.10.2016 12:07:06
Topic:
Hot key check falsely reporting doubled hotkeys

Support
Support
Administrator
Hello Pascale,

for a double hotkey it is always the first concerned menu item which is not reported/listed to the "Check Results" tab view. It is a bug.
So: If there are e.g. three (3) menu items (at one level) with the same hotkey, then (only) two (2) will be reported (skipping the first item).
But: In the "Menu View" there are all (here: 3) the three indicated as having the same hotkey. Note: The indicator (icon with a small number beside) has the same number for all the three items, indicating that these three are concerned. The menu view shows all items as having double hotkey.

It will be fixed for the next service release of RC-WinTrans (next to build 10.4.2.x).

Thank you very much for reporting this.

Regards,
Support, Schaudin.com
02.11.2016 10:40:07
Topic:
Error while opening project: "Data File Error!"

Support
Support
Administrator
Hello!

For sure, the path to the source RC-WinTrans tries to use cannot work.
I think it is because the location of the source files is/was "far away" from the location of the project file (.rwtproject/.fsmdb) (!?)
-- not in the same folder or subfolder and maybe also not on the same drive (?).
RC-WinTrans may have created (tried to) a relative path from project file to the source file (?).

Please give me the path to both files: To your "Resources.resx" source file and to the project database file (.fsmdb).

Regards,
Support, Schaudin.com
03.11.2016 15:49:38
Topic:
Error while opening project: "Data File Error!"

Support
Support
Administrator
> I see a red '?' overlay on my Resources.resx file
>
Are there more files in the project. Is a red "?" shown for all files?


Check:
Open the "Options" dialog box and select the ".NET" tab.
"Tools" | "Options..." | ".NET" tab

See the "Active .NET Framework":"Version".
A version number must be shown: "2.0.xxx". Or is the field empty?

Regards,
Support, Schaudin.com
07.11.2016 20:29:15
Topic:
Multiple Errors and Corruption of rc-wintrans

Support
Support
Administrator
Hello Greg,

I want to let you know that we will have a new implementation/solution for the command line.

The new command line will fix the problems you still have/had. The new solution is starting/using the RC-WinTrans
application directly -- not via the command line tool as COM server.


The current command line tool RWTCmd.exe will stay available to use.


The new command line will be available with RC-WinTrans 11 in February/March 2017.


Regards,
Support, Schaudin.com
edited by Support on 18.11.2016
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