All prices are given in Euro or US Dollars, which are the currencies used for all purchase transactions made through (Germany or North America).

If appropriate sales tax will be added to a submitted order. See the shop section for detailed information.

Shipping prices can be found in our online Shop. Prices are based on current FedEx / UPS shipping rates and may vary for certain countries. Customers will be informed of any price differences upon confirmation.
Most orders are shipped within 48 hours of their receipt. Payment must be cleared beforehand.
If you would like us to ship your order using your own carrier (e.g,. UPS) and carrier account, please advise us of this and provide us with the necessary information.

Order Processing
Once we have received your order, a manually-processed order confirmation will be sent to you (by e-mail or fax) within 24 business hours. Please be sure to check your purchase data (delivery and invoice addresses, product(s) purchased, total price, as well as any applicable discounts e.g. download-only purchase, special offer, etc.). Please notify us of any errors or changes as soon as possible.

Money-Back Guarantee
We offer a 30-day money-back guarantee on all of our products (less shipping and handling costs of materials) if you are not completely satisfied with your purchase.

Product Capabilities
RC-WinTrans software localization products do not require the purchase of any additional components for complete localization functionality. The use of the SDL Trados Translator's Workbench in conjunction with RC-WinTrans is included in all of our products as is the ability to translate / localize all of the file formats for the software platforms indicated.

Multi-User Licenses
Discounts are available on purchases of more than 2 copies of a single-user license. Please contact us to request an offer for the number (and type) of licenses that you are interested in.

The software package of a single copy of RC-WinTrans 9 contains the following materials:
  1. RC-WinTrans 9 software (CD-ROM).
  2. Licensing documentation.

Custom Support
Additional services accommodating individual requirements are available upon request. The cost of such services will be negotiated according to the circumstances and intensity of involvement. Please contact us for more information.